Terms and Conditions

About Us

The primary purpose of SJ Music is the creation, publication and selling of chamber music pieces, particularly for strings. We also publish a few exercises, studies and books related to the playing and studying of chamber music and string instrument playing technique. Our sheet music is professionally typeset, making it easy to read.

Making a Purchase

All our publications can be ordered directly from us on this web site: www.sjmusicpublications.co.uk (payment with credit/debit cards via Paypal), or ordered from any bookshop or music shop.

SJ Music is not responsible for the exchange rate used by foreign banks or credit companies when converting our sterling prices into your own currency on your credit card/bank statement.

Alternatively, orders may be placed by post or email (see Reaching Us below).  We will issue an invoice and payment must be received before the order will be dispatched. 

Payments can be made by:

1) Cheque in GBP £

2) Electronic bank transfer

Shipping and Handling

Our delivery charges vary according to the total value of your purchase, and delivery country. Full details are on our Delivery Charges page. Within the UK SJ Music uses Second Class Post. Overseas orders are sent by airmail. If you have any queries about cost or speed of shipping please contact us.

Delivery Schedule

We aim to process your order within three working days. However we are a small business, and delays can occur as a result of a large volume of orders or holidays. In cases of urgency please contact us and we will make every effort to help.

It's the nature of publishing that occasionally a publication may not be immediately available. We will inform you by email of the likely delay, and are happy to split delivery so that you receive the rest of your order first.

Tax Charges

No sales tax is payable on printed music or books.

Credit Card Security

Online payment is handled by Paypal. For clearance of credit and debit cards you will be redirected to Paypal's secure server, and your card details will be encrypted in transmission.

SJ Music does not at any time hold any financial information about its customers.

Guarantee

We are human and can make mistakes, but we will do our best to correct them quickly.  Please let us know if there is a problem - otherwise we can't sort it out.

Reaching Us

Email us at office@sjmusicpublications.co.uk

Telephone us (Alison Atkinson and Stephen Lustig) on +44 (0)20 7263 2286 (Mon-Fri 9am-5pm)

Write to us at:

SJ Music
8 Dagmar Road
London N4 4PB
United Kingdom

Privacy Policy

SJ Music respects your privacy. Any personal information we may have about you is used solely for the purposes of supplying your order, and letting you know about our publications. We will not share your contact details with other organisations or companies. You may “unsubscribe” from our mailing list at any time if you do not wish to hear from us with information about SJ Music.

In order to maintain service during periods of pressure, SJ Music may occasionally arrange for orders to be supplied by a third party. Any information is passed to such a third party on the strict understanding that it will be used solely for the purpose of filling that order and dealing with any queries that may arise from it, and that it will not be used for any other purpose, nor passed to any other party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser, but if you do so you will be unable to place orders or benefit from the other features that use cookies.

Your name, address and purchase history are stored by SJ Music securely online.  Please note that this data may be stored on servers located outside the United Kingdom.

Returns Policy

Your rights to return goods are protected under the Consumer Contracts Regulations 2013.

If you change your mind about a purchase, please inform us in writing (email or post) within 14 days of receipt. As long as we receive the undamaged goods within a further 14 days we will refund you the full price of the music that you have paid, and the basic delivery charge from your original order. You are responsible for the cost of returning the order to us.

Photography

All images on the site are copyright of SJ Music.